FAQ
GENERAL
Does Joanna's Oven do ready made cakes?
No, we don't. Our cakes are all made to order so that we can customise them to your liking.
How long in advance should I place my order for customised cakes and confectionary?
Minimum 2 weeks to avoid disappointment. You can try your luck but it really depends on our availability.
How much is delivery for cakes?
Delivery charge is a flat rate of $20. The couriers that we engage will bring the cake straight to your doorstep to prevent any chances of the cake melting.
CUSTOMISED CAKES
Can I choose 2 different flavours if I'm getting a 2 tier cake?
Yes, you may.
Do I need to pay a deposit for customised cakes orders?
Full payment of the cake has to be made to confirm your order. This is to prevent no-shows and last minute cancellations.
Can I cancel my order?
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If you inform us at least 7 days in advance: Yes, you may cancel the order with full refund.
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If you inform us less than 7 days in advance: There will be no refund and we will still proceed to deliver the finished cake as you have paid for it.
CAKE SIZE GUIDE
All measurements stated are of the cake diameter.
1 TIER CAKES
5" - Serves 6-8 pax
6" - Serves 10-12 pax
7" - Serves 20-25 pax
8" - Serves 30-35 pax
9" - Serves 40-50 pax
2 TIER CAKES
4" top & 6" base - Serves 20-25 pax
5" top & 7" base - Serves 45-50 pax
6" top & 8" base - Serves 60-70 pax
CUSTOMISED CAKE FLAVOURS
Chocolate Fudge 🍰
Red Velvet
Vanilla Cream Cheese🎈
Strawberry Shortcake 🍰🎈
Earl Grey Milk Chocolate 🍰
Nutella 🍰🎈
Speculoos
Coconut Pandan Cream Cheese
Banana Chocolate
🍰 - Recommended by Customers
🎈 - Kids Favourite